Case Study 01

Case Study 01

Case Study 01

HomeScape; Home-Rental Website

HomeScape; Home-Rental Website

HomeScape; Home-Rental Website

Overview

Overview

Overview

HomeScape is a modern and user-centric rental-home website. HomeScape caters to a diverse range of users, including young professionals, families, and retirees, who are in search of rental homes that align with their unique needs and preferences.

HomeScape is a modern and user-centric rental-home website. HomeScape caters to a diverse range of users, including young professionals, families, and retirees, who are in search of rental homes that align with their unique needs and preferences.

HomeScape is a modern and user-centric rental-home website. HomeScape caters to a diverse range of users, including young professionals, families, and retirees, who are in search of rental homes that align with their unique needs and preferences.

My Role

My Role

My Role

Product Designer

Product Designer

Product Designer

Client

Client

Client

HomeScape.Co

HomeScape.Co

HomeScape.Co

Tools

Tools

Tools

Figma, Google Docs, ChatGPT

Figma, Google Docs, ChatGPT

Figma, Google Docs, ChatGPT

Project Duration

Project Duration

Project

Duration

March 2023 to May 2023

March 2023 to May 2023

March 2024

to April 2024

Mobile Selected House Page
Mobile Selected House Page
Mobile Selected House Page

The Problem

The Problem

The Problem

Available home-rental websites have outdated designs, inefficient systems for browsing through products, and confusing main user flow.

Available home-rental websites have outdated designs, inefficient systems for browsing through products, and confusing main user flow.

Available home-rental websites have outdated designs, inefficient systems for browsing through products, and confusing main user flow.

Understaing the user

Understaing the user

Understaing the user

User research

Personas

User journey maps


User research

Personas

User journey maps


User research

Personas

Problem statements

User journey maps

Research Origins: Unveiling Insights

Research Origins: Unveiling Insights

Research Origins: Unveiling Insights

User interviews were conducted with a diverse individuals seeking rental homes , with analyzing their responses. Assumptions were made regarding user behaviors, pain points, and preferences prior to the research. However, through the interview process, these assumptions evolved as valuable insights were gained.

User interviews were conducted with a diverse individuals seeking rental homes , with analyzing their responses. Assumptions were made regarding user behaviors, pain points, and preferences prior to the research. However, through the interview process, these assumptions evolved as valuable insights were gained.

User interviews were conducted with a diverse individuals seeking rental homes , with analyzing their responses. Assumptions were made regarding user behaviors, pain points, and preferences prior to the research. However, through the interview process, these assumptions evolved as valuable insights were gained.

Here are the major User Pain Points;

Here are the major User Pain Points;

Navigation

Navigational challenges resulting in a disrupted user flow while searching for rental homes.

Information

Frustration with outdated or inaccurate information about rental homes.

Frustration with outdated or inaccurate information about rental homes.


Accessibility

Difficulty in locating suitable homes with necessary accessibility features.

Confirmation Page
Confirmation Page
Confirmation Page

User Personas: Understanding the Needs and Goals

User Personas: Understanding the Needs and Goals

User Personas: Understanding the Needs and Goals

Understanding users is key to delivering an exceptional web experience. Through insightful interviews, I crafted user personas to embody the needs, desires, and behaviors of the target audience. This persona has a fictional character who represents a composite of real users, ensuring that the design decisions align closely with their goals and expectations.

Understanding users is key to delivering an exceptional web experience. Through insightful interviews, I crafted user personas to embody the needs, desires, and behaviors of the target audience. This persona has a fictional character who represents a composite of real users, ensuring that the design decisions align closely with their goals and expectations.

Understanding users is key to delivering an exceptional web experience. Through insightful interviews, I crafted user personas to embody the needs, desires, and behaviors of the target audience. This persona has a fictional character who represents a composite of real users, ensuring that the design decisions align closely with their goals and expectations.

User Journey: Mapping the Pathways of User Experience

User Journey: Mapping the Pathways of User Experience

User Journey: Mapping the Pathways of User Experience

I created a user journey map which is a series of experiences a user has as they achieve a specific goal, to help identify improvement opportunities .


I created a user journey map which is a series of experiences a user has as they achieve a specific goal, to help identify improvement opportunities .


I created a user journey map which is a series of experiences a user has as they achieve a specific goal, to help identify improvement opportunities .


Talbet View
Talbet View
Talbet View

Starting the design

Starting the design

Starting the design

Sitemap

Sketches
Wireframes
Usability Studies


Sitemap

Sketches
Wireframes
Usability Studies


Sitemap

Sketches
Wireframes
Usability Studies

IA and Sitemap: Structuring the Website for User-Friendly Navigation

IA and Sitemap: Structuring the Website for User-Friendly Navigation

IA and Sitemap: Structuring the Website for User-Friendly Navigation

IA (Information Architecture) and sitemap section details how to organize the content and structure of our website to ensure intuitive navigation for users.

IA (Information Architecture) and sitemap section details how to organize the content and structure of our website to ensure intuitive navigation for users.

IA (Information Architecture) and sitemap section details how to organize the content and structure of our website to ensure intuitive navigation for users.

Paper Sketches
Paper Sketches
Paper Sketches

Digital Wireframes: Transitioning from Paper to Pixels

Digital Wireframes: Transitioning from Paper to Pixels

Digital Wireframes: Transitioning from Paper to Pixels

In digital low-fidelity wireframes, I sketch out the basic blueprint for our website's user interface, focusing on content placement, navigation elements, and overall flow. By keeping the design simple, so it can be quickly iterated and gather feedback on the usability and functionality before diving into more detailed design work.

In digital low-fidelity wireframes, I sketch out the basic blueprint for our website's user interface, focusing on content placement, navigation elements, and overall flow. By keeping the design simple, so it can be quickly iterated and gather feedback on the usability and functionality before diving into more detailed design work.

In digital low-fidelity wireframes, I sketch out the basic blueprint for our website's user interface, focusing on content placement, navigation elements, and overall flow. By keeping the design simple, so it can be quickly iterated and gather feedback on the usability and functionality before diving into more detailed design work.

Lo-Fi Wireframes
Lo-Fi Wireframes
Lo-Fi Wireframes
Lo-Fi Wireframes
Lo-Fi Wireframes
Lo-Fi Wireframes
Lo-Fi Wireframes
Lo-Fi Wireframes
Lo-Fi Wireframes
Lo-Fi Wireframes
Lo-Fi Wireframes
Lo-Fi Wireframes

Usability study: parameters

Usability study: parameters

Usability study: parameters

Study type

Study type

Study type

Unmoderated usability study

Unmoderated usability study

Unmoderated usability study

Location

Location

Location

United States, remote

United States, remote

United States, remote

Participants

Participants

Participants

5 participants

5 participants

5 participants

Length

Length

Length

20-30 minutes

20-30 minutes

20-30 minutes

Usability study; Findings

Usability study; Findings

Usability study; Findings

Search Bar

Users had to navigate back to homepage to access the search bar.

Users had to navigate back to homepage to access the search bar.


Users had to navigate back to homepage to access the search bar.

Account

The account element on the navigation menu isn't receiving much attention.

The account element on the navigation menu isn't receiving much attention.


Homepage

Some users expressed that the above-the-fold section doesn't look as appealing as expected.

Refining the design

Refining the design

Refining the design

Style Guide
Hi-Fi Designs

Style Guide
Hi-Fi Designs

Style Guide
Hi-Fi Designs

Lo-Fi Wireframe

Lo-Fi Wireframe

Lo-Fi above the fold
Lo-Fi above the fold
Lo-Fi above the fold

Hi-Fi Mockup

Hi-Fi Mockup

Hi-Fi Mockup

Final above the fold
Final above the fold
Final above the fold

Style Guide

Style Guide

Style Guide

Colors

Colors

Colors

#002366

#002366

#002366

#FAF9F6

#FAF9F6

#FAF9F6

#A7C7E7

#A7C7E7

#A7C7E7

#E5E4E2

#E5E4E2

#E5E4E2

Font

Font

Font

Aa

Aa

Aa

Lato

Lato

Lato

General Components

General Components

General Components

Buttons

Buttons

Buttons

Forms

Forms

Forms

Logo

Logo

Logo

Final Design Showcase

Final Design Showcase

Final Design Showcase

Desktop

Desktop

Desktop

Above the fold

Above the fold

Above the fold

Footer

Footer

Footer

Blog Posts

Blog Posts

Reviews

Reviews

Reviews

Search Results

Search Results

Selected House Page

Selected House Page

Application

Application

Tablet & Mobile Variations

Tablet & Mobile Variations

Tablet & Mobile Variations

Outro

Outro

Users shared that the design was intuitive to navigate through, more engaging with the images, and demonstrated a clear visual hierarchy.
I learned that even a small design change can have a huge impact on the user experience. The most important takeaway for me is to always focus on the real needs of the user when coming up with design ideas and solutions.

Users shared that the design was intuitive to navigate through, more engaging with the images, and demonstrated a clear visual hierarchy.
I learned that even a small design change can have a huge impact on the user experience. The most important takeaway for me is to always focus on the real needs of the user when coming up with design ideas and solutions.

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